Qualifications

• With 10 years of an extensive Call Center experience including considerable work in sustained operations and pre-operations (managing, recruitment, training, motivation and development, systems and procedures, configuration of technology and reporting tools, and financial forecasting, budget and compensation).


• Thrives under pressure, I am well adjusted to deadlines and hitting targets in terms of business objectives. Has a profound and well rounded interpersonal communication skills, I have dealt with diversity of professionals and clienteles ( In-shore and off shore).

• With an excellent speaking, writing skills and sales knowledge, I easily adapt well to people and circumstances of well-diverse culture. Highly trainable and computer literate of Microsoft Operating system: Outlook, Excel, Power point presentation and specialized business applications.